JVL is committed to protecting user privacy online, and we pledge to give you as much control as possible over your personal information. We will not disclose individually identifiable information about you to any third party without your consent.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. By accessing or using our site, you indicate that you understand, accept, and consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our site. This Privacy Policy may change from time to time. Your continued use of this site after we make changes indicates that you accept and consent to those changes.
Information We Collect
IP Address
The JVL site logs IP addresses for system administration purposes. Your IP address can help us diagnose problems with our server and track a user's session to give us an idea of which parts of our site users are visiting. In addition, we track system information, such as the type of browser you are using, your operating system, and the referring IP address. We use this information in aggregate only. We do not link IP addresses to any personal identifiers.
Usage
As you interact with JVL, your usage patterns are logged automatically and anonymously. This tells us if you searched to find information and what searches you used. We also log whether or not your searches were successful and what subject areas you visited. The logs use your session ID only and do not connect with your specific member ID. Usage data is viewed and analyzed in aggregated form only.
Registration
A significant amount of the site is available without registration, but in order to take advantage of some features of JVL site, you must register and create an account. The JVL online registration form requires you to provide your full name, email address, ZIP code, a User Name, and password. All other registration information, such as your age, address, phone number, and employer, is optional and marked as such. We hope that, like many JVL web users, you will want to provide information about yourself so that we can continue to make our site more valuable to you. For certain contests, surveys, or chat forums, we may ask you to provide additional information about yourself. Participation in these enhanced services is completely optional.
You may also provide information to be posted on public areas of the site or transmitted to other users of the site or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Cookies
JVL uses a feature of your browser called a cookie to store your member ID and state information about where you are in the site. A cookie is simply a small data file that a website writes to your hard drive. JVL uses cookies to keep track of where you are in the site since the Internet is a stateless environment, but many of JVL's functions, such as moving from one page to the next, require state. JVL does not store any of your personal information in cookies. A cookie cannot read any other data off your hard drive, pass on a virus, or read cookie files created by other sites. You can refuse cookies by turning them off in your browser. The site will not operate properly without cookies enabled.
Third Party Use of Cookies
Some content or applications on the site, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. You can opt-out of several third party ad servers' and networks' cookies simultaneously. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Our Use of Your Information
The majority of the information we collect is analyzed anonymously so that we can improve your visiting experience. One of JVL's goals is to create better customer service. To that end, we use our usage data to study how users seek information. Any personally-identifiable information about you is used to improve your individual JVL experience. This information is held in strictest confidence and is not shared outside of JVL except as specifically described in this Privacy Policy. We will, with your permission, use your data to deliver information that is targeted to your interests, such as email about promotions or targeted banners. If necessary, we will use your information to contact you. Financial information, such as credit card information, is used for billing when you order specific JVL products or services online. JVL will not share any financial information you provide.
Information Distribution
JVL will never wilfully disclose personally identifiable information to a third party without your permission. Any personally identifiable information is used within JVL only, except as described above. All other information is disclosed as statistical information in aggregate form and cannot be linked to a specific individual.
We may also disclose your personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law, (ii) to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes, or (iii) f we believe disclosure is necessary or appropriate to protect the rights, property, or safety of JVL, our customers, or others.
We may transfer personal information that we collect or that you provide as described in this Privacy Policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with site improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the site, you consent to this transfer, storage, or processing.
Links
This site contains links to other websites. Please be aware that JVL is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collection by this site.
Opt-Out Features
It is important to JVL that you control how we use the information you provide. To tell us you don't want to receive communication from JVL, such as email newsletters announcing new features, contests, or new content, opt out at registration or send an email to webmaster@jvl.ca. To tell us you don't want to receive communications from a third-party company that offers a product or service that we think would be of value to you, opt out at registration or send an email to webmaster@jvl.ca. You can decline to provide personal information to us. Please note that in some cases this will limit your interaction with JVL.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
Security
JVL uses industry-standard efforts to safeguard the confidentiality of all information, regardless of whether it identifies you or not. Our security includes use of firewalls, secure socket layers, and encryption. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the site.
Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Accessing and Correcting Your Personal Information
It is important that the personal information we hold about you is accurate and current. You have the right to request access to and to correct the personal information that we hold about you. If you would like to review, verify, correct, or withdraw consent to the use of your personal information you may send us an email at privacy@jvl.ca to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation.
If you delete your User Contributions from the site, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other users.
Withdrawing Your Consent
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@jvl.ca. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service.
Third Party Collectors of Information
Any information you disclose to a third party, such as other users or advertisers, is subject to that party's Privacy Statement. We encourage you to ask questions before you disclose your personal information to others.
General
This Privacy Policy is incorporated into and subject to the terms of the JVL Website Terms of Use and JVL License Agreement, if applicable. We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this Privacy Policy, and with applicable privacy laws. To discuss our compliance with this Policy Please contact our Privacy Officer at privacy@jvl.ca.
Notification of Changes
If we decide to change our Privacy Policy we will post those changes to our site and notify users via email so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Users always have the ability to opt-out of receiving communications from JVL by sending an email to webmaster@jvl.ca.
