Technical Support:
Marketing:
Sales:
Technical Support:
Marketing:
Sales:
181 Whitehall Drive Markham, Ontario, L3R 9T1, Canada
Location / Google Maps
Tel: +1 905 475-1212
Fax: +1 905 475-2703
Technical Support: support@jvl.ca
Marketing: marketing@jvl.ca
Sales: sales@jvl.ca
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS SITE.
JVL is committed to protecting user privacy online. We believe that strong electronic privacy is crucial for the ongoing success of the Internet. At JVL, we pledge to give you as much control as possible over your personal information. We will not disclose individually identifiable information about you to any third party without your consent.
Information We Collect IP AddressThe JVL Web site logs IP addresses for system administration purposes. Your IP address can help us diagnose problems with our server and track a user's session to give us an idea of which parts of our site users are visiting. In addition, we track system information, such as the type of browser you are using, your operating system, and the referring IP address. We use this information in aggregate only; we do not link IP addresses to any personal identifiers.
CookiesJVL uses a feature of your browser called a cookie to store your member ID and state information about where you are in the site. JVL uses cookies to keep track of where you are in the site since the Internet is a stateless environment, but many of JVL's functions, such as moving from one page to the next, require state. JVL does not store any of your personal information in cookies. A cookie is simply a small data file that the Web site writes to your hard drive. A cookie can't read any other data off your hard drive, pass on a virus, or read cookie files created by other sites. You can refuse cookies by turning them off in your browser. JVL will not operate properly without cookies enabled.
RegistrationA significant amount of the site is available without registration, but in order to take advantage of some features of JVL web site, you must register and create an account. The JVL online registration form requires you to provide your full name, email address, ZIP code, a User Name, and password. All other registration information, such as your age, address, phone number, and employer, is optional and is marked as such. We hope that, like many JVL web users, you will want to provide information about yourself so that we can continue to make our Web site more valuable to you. For certain contests, surveys, or chat forums, we may ask you to provide additional information about yourself. Participation in these enhanced services is completely optional.
LinksThis web site contains links to other sites. Please be aware that JVL is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
UsageAs you interact with JVL, your usage patterns are logged anonymously. This tells us if you searched to find information and what searches you used. We also log whether or not your searches were successful and what subject areas you visited. The logs use your session ID only, they do not connect with your specific member ID. Usage data is viewed and analyzed in aggregated form only.
Our Use of Your InformationThe majority of the information we collect is analyzed anonymously so that we can improve your visiting experience. One of JVL's goals is to create better customer service. To that end, we use our usage data to study how users seek information. Eventually, we hope to have enough data to help educators discover more about human learning and information analysis. Any personally-identifiable information about you is used to improve your individual JVL experience. This information is held in strictest confidence and is not shared outside of JVL except as specifically described in this statement. We will, with your permission, use your data to deliver information that is targeted to your interests, such as email about promotions or targeted banners. If necessary, we will use your information to contact you. JVL is the only company that uses the financial information that you provided, such as credit card numbers. This information is used for billing when you order specific JVL products or services online.
Information DistributionJVL will never wilfully disclose personally-identifiable information to a third party without your permission. Any personally-identifiable information is used within JVL only, except as described above. All other information is disclosed as statistical information in aggregate form and cannot be linked to a specific individual.
Opt-Out Features It is important to JVL that you control how we use the information you provide.JVL uses industry-standard efforts to safeguard the confidentiality of all information, regardless of whether it identifies you or not. Our security includes use of firewalls, secure socket layers, and encryption. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.
Third Party Collectors of InformationJVL's Privacy Statement only addresses the use and disclosure of information we collect from you. Any information you disclose to a third party, such as other users or advertisers, is subject to that party's Privacy Statement. We encourage you to ask questions before you disclose your personal information to others.
GeneralThis Privacy Statement is incorporated into and subject to the terms of the JVL License Agreement and Terms of Use. If you have any questions or concerns about privacy, please send email to webmaster@jvl-ent.com.
Notification of ChangesIf we decide to change our privacy policy we will post those changes to our web site and notify users via email so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Users always have the ability to opt-out of receiving communications from JVL by sending an email to webmaster@jvl-ent.com.